AOL Tech Time

Radio@AOL

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AOLtechHippie has joined this session!
Hello, WavGirl. Welcome to Live Technical Support. My name is Nevin.
WavGirl stated the question or problem as: I am deeply offended. I have been using Radio@AOL and when I was listening to my favorite station, "Folk", there was inappropriate talk going on between the songs..
Are you contacting us about the computer you are using? You said: yes.
AOLtechHippie: Pleased to meet you :-)
AOLtechHippie: How are you doing today ?
WavGirl: I've been better.
AOLtechHippie: Thank you for bringing this matter to our attention, and I am sorry to hear that you are having this problem.
AOLtechHippie: We will surely look into this issue for sure.
WavGirl: Well, as long as you're "surely sure" - That's more like it!
WavGirl: I should say so... I have six kids, and they all use AOL... Sometimes all at the same time. And I go to check
on them while they're using their restricted access account and they're listening to my station -
WavGirl: And hearing all about free love and sexual liberation! I really hope this doesn't reflect the ideas of your company.
AOLtechHippie: Please be rest assured that they do not reflect our ideas.
WavGirl: Well, OK.
AOLtechHippie: I apologize for the inconvenience that this issue has caused you.


What Version?
Two tech help chats from 2003, just days after the beta release of AOL 9.0

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Would-Be-Tech has joined this session!
Hello, WavGirl. Welcome to Live Technical Support. My name is Victor.
WavGirl stated the question or problem as: I just wanted to issue a complaint. I signed up for the alert to let me know when 8.0 came out... Well, I never got it... It came out today and you didn't tell me.
Would-Be-Tech: Pleased to meet you, WavGirl :-)
Would-Be-Tech: How are you doing today ?
WavGirl: I found out through a popup!
WavGirl: I've been using AOL for almost 10 years
Would-Be-Tech: I apologize for the inconvenience that this issue has caused you.
Would-Be-Tech: I apologize for any inconvenience or frustration this may have caused you. We do take the comments of our
members very seriously. You can go to AOL Keyword: TELL US to submit comments, suggestions, and feedback you may have regarding AOL and its partners.
WavGirl: inconvenience isn't even the word for it
Would-Be-Tech: I really apologize for that.


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AOLTechIdiot has joined this session!
Hello, WavGirl. Welcome to Live Technical Support. My name is Albert.
WavGirl stated the question or problem as: No one told me that AOL 10.0 came out. I signed up for the alert
and everything but I never got anything. Why?.
Are you contacting us about the computer you are using? You said: yes.
AOLTechIdiot: Nice to meet you online, Wavgirl!
WavGirl: Hey, someone said the exact same thing the last time I used tech. support.
AOLTechIdiot: AOL 10.0 is now available as a preview version.
AOLTechIdiot: The final release is not yet available.
WavGirl: Oh good. Thanks.